Legal

    Privacy Policy

    Last updated: August 9, 2026

    Generation Optics LLC ("we," "us," "our") operates getfranchisefit.com and the Ownership Alignment Process (the "Site" and the "Service"). This policy explains what we collect, why, who we share it with, and how you can control it.

    1. Information we collect

    Information you give us directly:

    • Contact details — your full name, email address, mobile number, and city and state
    • Assessment responses — your answers about your motivations, readiness, preferred ownership style, behavioral tendencies, and decision timeline
    • Ownership interest and preferences — your indicated ownership model (Owner Operator, Executive Model, Investor, Family Business) and franchise category preferences
    • Financial qualification information — investment range, available liquid capital, and net-worth range where you choose to provide it
    • Anything else you type into a form or tell our representatives

    Information we collect automatically:

    • Device and browser information, IP address, and approximate location derived from it
    • Pages viewed, time on page, referring URL, and the specific link or subdomain you arrived through
    • Analytics and behavior data collected via Google Tag Manager, Google Analytics, and Microsoft Clarity (which records anonymized session replays and heatmaps)
    • Advertising identifiers via the Meta pixel, used to measure ad performance and build audiences

    Information from others:

    • If a franchise broker, consultant, or referral partner directs you to us, we may receive your name and contact details from them.

    2. How we use it

    • To generate and deliver your Candidate Clarity Brief and readiness scores
    • To contact you about your results and next steps — by email, SMS, or phone call, including calls placed by an automated voice assistant
    • To connect you with a franchise advisor where the process indicates that conversation would be useful and you choose to proceed
    • To improve the Ownership Alignment Process, the Site, and our advertising
    • To meet legal, tax, and record-keeping obligations

    3. Who we share it with

    Franchise advisors, brokers, and consultants. Where the process indicates an advisor conversation would be useful and you choose to proceed, we may share your contact details, assessment responses, Candidate Clarity Brief, and financial qualification information with one or more independent franchise advisors so they can contact you about opportunities. If you do not want your information shared with an advisor, do not submit the assessment — or contact us at garret@generationoptics.com and we will delete your submission.

    Service providers who process data on our behalf, under contract and only for the purposes we specify:

    • CRM, marketing automation, and email/SMS delivery (including GoHighLevel and Twilio)
    • Voice AI call handling (including Retell AI)
    • Analytics and session recording (Google, Microsoft Clarity)
    • Advertising platforms (Meta) for measurement and audience matching
    • Hosting and infrastructure providers

    Legal and safety. Where required by law, subpoena, or to protect our rights or someone's safety.

    Business transfer. If the business is sold or merged, your information may transfer with it.

    We do not sell your personal information for money.

    4. Mobile opt-in and SMS consent — we do not share or sell it

    No mobile information — including your phone number and your consent to receive SMS messages — will be shared with or sold to third parties or affiliates for their own marketing or promotional purposes.

    Phone numbers and SMS consent are shared only with the service providers who deliver the messages on our behalf (for example our SMS platform and telecom carrier), and only for that purpose. Text-message originator opt-in data and consent are never shared with any third party for marketing.

    This restriction applies specifically to SMS consent. Note that if you submit the assessment, your contact details and assessment responses may be shared with franchise advisors as described in Section 3 — but your SMS consent does not transfer to them and does not give them permission to text you.

    5. Our SMS program

    By providing your mobile number and opting in, you agree to receive text messages from Generation Optics LLC about your access request, your assessment, your results, and follow-up from a matched franchise advisor.

    • Message frequency varies. You will typically receive between 2 and 10 messages per month.
    • Message and data rates may apply.
    • Reply STOP to any message to opt out. Reply HELP for help, or email garret@generationoptics.com.
    • Carriers are not liable for delayed or undelivered messages.
    • Consent to receive marketing text messages is not a condition of any purchase or of receiving your assessment results.

    Full terms: https://getfranchisefit.com/terms

    6. Automated and AI-assisted calls

    We may place outbound phone calls using an automated voice assistant to discuss your access request or your assessment and to schedule a conversation with an advisor. Calls may be recorded for quality and training purposes; where recording requires your consent, you will be told at the start of the call and may decline. You can ask to speak with a person, or ask not to be called again, at any point during a call or by emailing garret@generationoptics.com.

    7. Cookies and tracking

    We use cookies, pixels, and similar technologies for analytics, session replay, and advertising measurement. You can control cookies through your browser settings; blocking them may affect parts of the Site. We honor Global Privacy Control signals where required by law.

    8. Your choices and rights

    Regardless of where you live, you can email garret@generationoptics.com to:

    • Ask what personal information we hold about you and get a copy
    • Correct inaccurate information
    • Delete your information
    • Opt out of marketing email, SMS, or calls
    • Ask us not to share your information with an advisor

    California residents (CCPA/CPRA) additionally have the right to know the categories of personal information collected and disclosed, to request deletion or correction, to opt out of "sharing" for cross-context behavioral advertising, and not to be discriminated against for exercising these rights. We do not sell personal information for money.

    Canadian residents (PIPEDA/CASL) — we send commercial electronic messages only with consent, identify ourselves in every message, and provide an unsubscribe mechanism in each one.

    EU/UK residents (GDPR) — our lawful bases are consent (marketing messages, non-essential cookies), contract (delivering the assessment you requested), and legitimate interests (site security, fraud prevention, service improvement). You may withdraw consent at any time and may lodge a complaint with your supervisory authority.

    We respond to verified requests within 30 days, or sooner where the law requires.

    9. Data retention

    We keep assessment submissions and contact details for as long as needed to provide the Service and meet legal obligations, and no more than 36 months after your last interaction with us, unless you ask us to delete them sooner. Analytics data is retained per the provider's default settings.

    10. Security

    We use industry-standard safeguards including encryption in transit, access controls, and vetted processors. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

    11. Children

    The Service is for adults exploring business ownership. We do not knowingly collect information from anyone under 18. If we learn we have, we delete it.

    12. Changes

    We may update this policy. Material changes will be posted here with a new "Last updated" date. Continued use after a change means you accept the updated policy.

    13. Contact

    Generation Optics LLC
    103 North Commercial Street, Suite 203
    Morgan, UT 84050
    garret@generationoptics.com